Terms of Service

1. Agreement to terms

By accessing or using Clear Next Actions (“the Service”) at clearnextactions.com, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service. These terms apply to all users, including consultants, their clients, and visitors.

2. Description of service

Clear Next Actions provides an AI-powered client intelligence platform for marketing and business consultants. The Service allows consultants to connect client data from third-party platforms (such as Google Analytics, Meta, WordPress, TikTok, and LinkedIn), generate AI-powered briefings and recommendations, and share client-facing portals. Features and availability may change over time.

3. Accounts and access

You must create an account to use the Service. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You must notify us immediately at support@clearnextactions.com if you suspect unauthorised access.

You must be at least 18 years old to create an account. By creating an account, you represent that you have the authority to agree to these terms on behalf of yourself or your organisation.

4. Subscriptions and billing

The Service is offered on a subscription basis. Pricing is displayed on our website and may change with 30 days’ notice. Subscriptions are billed monthly or annually in advance.

Payments are processed by Stripe. By subscribing, you authorise us to charge your payment method on a recurring basis until you cancel. Cancellations take effect at the end of the current billing period. We do not offer refunds for partial periods, except where required by law.

If a payment fails, we may suspend access to your account until payment is resolved.

5. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable laws
• Share your account credentials with others outside your organisation
• Attempt to reverse engineer, decompile, or extract source code from the Service
• Use the Service to transmit spam, malware, or harmful content
• Interfere with or disrupt the infrastructure of the Service
• Scrape or harvest data from the Service without our written permission
• Misrepresent your identity or affiliation when using the Service

6. Third-party integrations

The Service connects to third-party platforms including Google, Meta, WordPress, TikTok, and LinkedIn. By connecting these services, you grant us permission to access the data you authorise via OAuth on your behalf.

You are responsible for ensuring you have the rights and permissions to connect and share that data with our platform. We are not responsible for the availability, accuracy, or policies of third-party services. Their terms of service and privacy policies apply to your use of those services.

7. AI-generated content

The Service uses artificial intelligence to generate briefings, recommendations, and action cards. AI-generated content is provided for informational purposes only. It does not constitute professional marketing, financial, legal, or business advice.

You are responsible for reviewing AI-generated content before acting on it or sharing it with your clients. We make no guarantees about the accuracy, completeness, or suitability of AI outputs for any particular purpose.

8. Your data

You retain ownership of all data you upload or connect to the Service. By using the Service, you grant us a limited licence to process your data solely for the purpose of providing the Service to you.

We do not sell your data. We do not use your client data to train shared AI models. For full details on how we handle your data, see our Privacy Policy.

9. Intellectual property

The Clear Next Actions platform, including its design, code, branding, and AI models, is owned by us and protected by copyright and other intellectual property laws. You may not copy, modify, distribute, or create derivative works from any part of the Service without our written permission.

10. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for the accuracy of data retrieved from third-party integrations.

11. Limitation of liability

To the maximum extent permitted by law, Clear Next Actions and its directors, employees, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of or inability to use the Service. Our total liability to you in any calendar month shall not exceed the amount you paid us in that month.

12. Termination

You may cancel your account at any time from your account settings. We may suspend or terminate your account if you violate these terms, fail to pay, or for any other reason with reasonable notice.

Upon termination, your access to the Service will cease. We will retain your data for up to 90 days after termination, after which it will be deleted, unless retention is required by law.

13. Governing law

These terms are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales. If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force.

14. Changes to these terms

We may update these terms from time to time. We will notify registered users of material changes by email at least 14 days before they take effect. Your continued use of the Service after changes take effect constitutes your acceptance of the updated terms.

15. Contact

If you have any questions about these Terms of Service, please contact us at support@clearnextactions.com.